We would love to hear from you so please get in touch if you need to using the information below.
Please include your contact details when getting in touch with us via email, this will allow us to get back to you as soon as possible. If you are contacting us about an order you have placed, please also quote your order number.
Houndsome and Bree
7 Victoria Court,
40 London Road
+44 (0) 208 640 2771 (available Monday - Friday between 9.30am - 6.30pm)
Returns & Refunds
You have 30 calendar days to return an item from the date you received it. We do not charge you for returning your items, we just ask that the item is unused and in the same condition that you received it in. Your item must also be in it's original packaging and needs to have the receipt or proof of purchase.
If you would like to return an item please request a return form by emailing firstname.lastname@example.org. When emailing please ensure you quote your order number so we can process this quickly. Once you have emailed us we will send you instructions on how to return your items.
A refund is normally provided within 5 working days (time may vary depending on bank) after being accepted. For full details on our return and refund policy click here.
Alternatively you can fill out the contact form and we will aim to get back to within 3 working days.
Houndsome and Bree Limited
Registered in England and Wales Company
Registered office: Houndsome and Bree Limited,
7 Victoria Court, 40 London Road, CR4 4JB